Since opening for business in 1999, we continue to be the only major fitness company that backs our services with a 100% money-back guarantee. Our promise is simple: follow your program as designed and we guarantee you’ll be stronger after your first 12 weeks of working with us, or we’ll refund your entire investment in our training program.
After 12 weeks, if you can honestly say you followed all 3 of the below commitments and you’re no stronger than when you first stepped through our doors, we will refund* your entire package investment. The Perfect Workout will review the clients’ agreement and personal training history at The Perfect Workout along with any other information and then make a determination of the refund due.
1. Workout with Our Trainers at Least Once Every Week: You need to train regularly to get results. Do not skip a full week without training. Sessions cancelled with more than 12 hours notice can be made up later that week or the following week (however, when making up sessions, for exercise reasons avoid training more than 3 times in a single week or on consecutive days).
2. Give Your Best Effort at Each Training Session: The impact your exercise routine will have on your body is directly related to how deeply you challenge your muscles at each session.
3. Understand Food and Fat Loss: If losing fat is one of your fitness goals, realize that eating habits play the largest role affecting fat loss (food is much more influential than exercise). Because of this, we do not guarantee fat loss will happen just from exercise. Our clients who follow our exercise program without making any nutritional changes often do lose some fat, but not always. We CAN guarantee that you’ll get stronger. If you’d like additional help with nutrition, ask your trainer and he/she can point you in a good direction for nutrition support.
* Please note: All refunds will be processed and mailed to the client within 30 days of the refund paperwork being submitted.